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The Silent Business Killer and How to Stop It?

The Silent Business Killer & How to Stop It

Why Good Employees Leave and What You Can Do to Keep Them

In today’s evolving business landscape, employers recognize that one of the most effective ways to remain competitive is to retain top talent. The Mercer1 article presents recent data on Canadian turnover rates across various industries and employee groups, highlighting the difficulty in filling specific roles and offering solutions like competitive benefits and internal promotions. The Statistics Canada2 report, based on a survey of small and medium-sized enterprises, emphasizes that labour shortages and retaining staff were significant concerns in late 2022, leading businesses to consider wage and benefit increases. 

employee turnover

The Employee Turnover Challenge

A critical issue that small businesses face today is the high rate of employee turnover. This high rate of employee turnover has a ripple effect, as time lags in finding replacement employees often result in existing employees absorbing the workload due to the reduced availability of team members.While this can be a short-term necessity, sustained increases in workload without adequate support can lead to decreased productivity, increased error rates, and a decline in work quality.

This leads to a vicious cycle where decreased employee well-being leads to productivity losses and greater employee turnover, as your workers feel unsupported and overwhelmed. 

There are several factors which contribute to employee turnover. But one of the primary cause often cited is burnout. Burnout can stem from various issues within an organization, including excessive workload, inadequate compensation, subpar benefits, or an unhealthy work environment.  

In this blog, we’ll explore practical strategies that small business owners can implement to manage employee burnout—ultimately helping to reduce staff turnover and improve overall workplace well-being.

resignation

HOW TO REDUCE EMPLOYEE TURNOVER?

One key strategy for small business owners to retain top talent is to adopt a forward-thinking approach by strategically managing employee workload and anticipating and balancing team capacity. Creating a supportive and sustainable work environment not only protects employee well-being but also enhances team performance. When employees feel connected and valued, collaboration improves, leading to stronger productivity and long-term loyalty. 

One of the most effective approaches for this is evaluating workplace distribution across departments. This ensures that responsibilities are distributed equitably and can help prevent corrective action from being necessary before employees become overwhelmed. 

Furthermore, this also helps address resource needs and prioritize critical hires. By identifying which departments require more support, strategic hiring can be undertaken to help reduce employees’ workload and improve their mental well-being.  

Another proactive measure to improve work-life balance is to implement flexible work schedules. Since each employee is unique, catering to their individual needs can help reduce stress and increase autonomy.

Furthermore, companies should also encourage open conversations about capacity and mental health resources. Creating a workplace where employees can express their concerns goes a long way by reducing the likelihood of employee burnout and the subsequent loss of productivity. This can also be coupled with recognizing and appreciating your team’s efforts during high-demand periods to create a work culture that fosters trust, loyalty, and well-being, which are critical to employee retention. 

It’s crucial that your employees feel heard, understood, and supported, so they remain engaged and committed. Listening to your employees is an effective way to both provide support and source ideas to help solve organizational problems. In today’s rapidly changing market, being able to connect with employees frequently is vital to making data-driven decisions. 

One effective way to support employee well-being and long-term disruptions is by investing in comprehensive group benefit plans that include Short-Term Disability (STD) and Long-Term Disability (LTD) benefits. 

A recent study revealed that 44% of STD claimants were first-time users, highlighting that a large portion of the workforce is likely to rely on these benefits when made available3. Furthermore, 90% of plan members who accessed short-term disability support reported a positive health outcome4. Moreover, the study also found that 50% fewer STD cases transitioned to long-term disability, demonstrating that access to support can significantly reduce the impact of long-term health-related absences on the profitability of your business5. 

Furthermore, if you choose to include LTD benefits in your existing plans, when needed by the employees, they would be provided with a non-taxable benefit of 66.67% of monthly earnings, upto a set maximum. There are intrinsic benefits to joining a group plan for your employees, as everyone is covered under your company’s plan. This makes plans more accessible to the employees, as there are no major preexisting health requirements. Please consult your benefits advisor regarding this. 

Another particularly effective solution is to utilize Employee Assistance Programs (EAP) and mental health resources. EAPS often include wellness initiatives, which are particularly beneficial for employee mental health, as a study shows that 78% of respondents believe employers can help improve their mental health6. By investing in group plans that offers EAP, employers demonstrate their commitment to supporting their employees. Furthermore, innovative wellness programs also help reduce the company’s long-term health costs. This is because features like preventive care and healthier lifestyles increase the overall physical and mental health of your workforce. This could help reduce the loss in earnings caused by health-related absenteeism. 

Wescan Insurance Brokers offers an option to build your own benefits plan, with or without EAP and other wellness initiatives through our network of carriers. We offer multiple plans, and we work closely with our clients to select the option that best aligns with your company’s unique needs. Think of it as a strategic investment in your employees’ long-term well-being to reduce the likelihood and severity of health-related absenteeism. 

Another effective way to drive employee retention is to offer employees a Deferred Profit Sharing Plans (DPSPs). In a DPSP, the employer makes the entire contribution, providing employees with valuable benefits without payroll deductions. This employer-funded model enhances financial security for employees and strengthens their long-term connection to the company. It also reinforces their connection to the company, helping to retain your employees. 

DPSPs offered are particularly effective for retention because of their vesting schedules. Employers can set a vesting period of up to 2 years before the employee gains full ownership of the contributed funds. This encourages employees to stay longer, as if they leave before the vesting period is over, they would lose their DPSP. 

Providing opportunities for continuous learning, professional development, training programs, workshops, and mentoring can lead to a more productive and motivated workforce, making employees more likely to stay. Offering flexible career paths and internal promotions shows employees a clear path for advancement, reducing the likelihood they will leave for better opportunities elsewhere. Some employees value professional development so highly that they would consider taking a pay cut for better opportunities. Investing in skills training helps improve employee retention and engagement.

Acknowledging and celebrating employees’ accomplishments and contributions through verbal praise, written appreciation, awards, or incentive programs helps retain employees.

EFFECTS of

high employee turnover

High employee turnover can significantly strain your existing team, often leading to burnout, absenteeism, and a decline in morale.  

Dollar Efficiency by deploying a Group Benefits Plan

While salary increases are often used to support employees, enhancing your group benefits plan can be a more efficient and strategic investment. Unlike salary, contributions to health and dental benefits are non-taxable. This allows employees to receive the full value of the benefit, maximizing the impact of each dollar your business invests. As highlighted in our brochure, reallocating funds toward benefits can offer a more cost-effective and valued solution for both employers and employees. 

Citation
  1. 2023 Turnover Survey Report. Retrieved from Mercer Canada.
  2. Canadian Survey on Business Conditions, Q4 2022. Retrieved from Statistics Canada.
  3. Ipsos Report 2024: Supporting employees returning from disability leave. Retrieved from Sun Life.
  4. Up to 90% of participants see improvement with Sun Life’s new mental health tool. Retrieved from Sun Life.
  5. Mental Health Coach: Early intervention for mental disorders. Retrieved from Sun Life.
  6. 78% of Ontario employers say supporting employee mental health, well-being important to company’s success. Retrieved from Benefits Canada.

Talk to your Benefits Advisor

 

403-903-2898
587-430-0516

Call us if you have any further questions .

1925 18 Ave NE #115,
Calgary, AB T2E 7T8



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